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Client Care

In line with Mulcahy Smith's compliance policy and current legal practice, our Privacy policy, complaints procedure, Anti-Money Laundering policy and Terms of business are available to read online or download below.

Equality, Diversity and Inclusion

Mulcahy Smith do not discriminate on any basis.

We are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination.

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

Furthermore, the organisation - in providing services and/or facilities - is also committed against unlawful discrimination of customers or the public.

This policy’s purpose is to:

1. Provide equality, fairness and respect for all

2. Not unlawfully discriminate because of the Equality Act 2010 protected characteristics of:

  • age

  • disability

  • gender 

  • marriage and civil partnership

  • pregnancy and maternity

  • race (including colour, nationality, and ethnic or national origin)

  • religion or belief

  • sex

  • sexual orientation

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